Frequently Asked Questions

Frequently Asked Questions2022-11-11T14:25:04-05:00
How far in advance do I need to buy my gown?2019-07-02T07:46:28-04:00

The average answer to this is about 1 year ahead of your wedding date. There is fluidity with this to accommodate your personality. We have had brides order their gowns 2 years ahead of their wedding date, without a wedding date and within weeks of their wedding date. For those with limited time we have options for rush orders or you may also be able to purchase a sample gown at an amazing price.

Why do I need to make an appointment to try on wedding gowns?2019-07-02T07:46:13-04:00

Our stylists at Bridal Suite of Bay Shore are here to provide you with the personal attention and expertise that you deserve to help select your dream wedding gown.

How long do you schedule for my appointment?2019-07-02T07:45:59-04:00

You will need to be with us for at least an hour. This is probably the most important purchase that you’ll ever make for yourself, so we want to make sure that you have the time to know.

Do you have the style gown that I am looking for?2019-07-02T07:45:43-04:00

Our entire staff participates in the buying process. We pay close attention to style, body, fabrics, budgets, quality and service. If there is ever a time that we are missing a style, we will do our best to provide you with a sample.

What do I need to bring to my appointment?2019-07-02T07:45:27-04:00

Pictures of gowns in magazines or online that best portray your vision and style that most interests you. Research prior to coming is not required. Some brides are completely open and prefer to be led right out or the gate. We have a staff of professionals with a keen eye and they are prepared to find your perfect gown regardless of what you have prepared. In addition, many brides end up choosing styles they did not expect. Your journey is personal to you. In the end, it’s important that you love how you feel in what you have chosen.

How many and who can I bring to my appointment?2019-07-02T07:45:10-04:00

Bringing along family members and/or friends who are near and dear to your heart often enhances the experience of selecting your dream gown. However, please be mindful that this decision is an intimate one, and has the potential to become a challenge if your entourage does not share your vision.

Will you have my size gowns available for me to try on?2019-07-02T07:44:54-04:00

Our inventory consists  of samples ranging from size 6 through 28W. Our expert stylists are equipped and skilled to accommodate all sizes and body types. All of our brides are special.

Can I get a color swatch of my bridesmaids gown?2019-07-02T07:44:31-04:00

We are often able to provide you a swatch. If we do not have the swatch in store, it takes about 2 weeks to order a swatch from the vendor.

What is your policy on taking pictures while trying on wedding gowns?2019-07-02T07:44:16-04:00

Picture taking is permitted in our salon! (It is prohibited in the alterations studio.)

How do I pay for my gown?2019-07-02T07:44:00-04:00

At the time of the order, a minimum of 60% deposit is required. We accept all methods of payment: Visa, MasterCard, American Express, Personal Checks or Cash. If you have a balance on the date that you take your merchandise home, we will only accept cash.

How long do I have to wait for my gown to arrive?2019-07-02T07:43:46-04:00

The industry standard is 6 to 8 months and varies by designer. On rare occasion, we can get dresses in as early as 2 weeks.

What is a trunk show or store event?2019-07-02T07:43:29-04:00

A trunk show or store event is a time when we receive exclusive additional inventory into our salon by a particular vendor during the event dates only. This usually coincides with special pricing.

Will You Ship My Dress to Me?2019-07-02T07:42:58-04:00

We will absolutely accommodate shipping if you require it, for a nominal fee. Please inquire.