The premise of their business when they first opened the doors of Bridal Suite in 1967 was to offer our customers wedding services unmatched by any other. “So in that sense, nothing has changed” stated Doris, original owner of Bay Shore. Today, Bridal Suite remains one of the longest standing businesses on Main Street.
The location in Bay Shore opened in 1971. Because the business was an instant success plans were put forth to form a Bridal Suite franchise, growing the business to 10 locations within a few short years. About 15 years into it, the franchise rights were bought out and all locations became individually owned.
Family is the foundation of the business. “When you come into the Bridal Suite, we want you to feel as though you are part of our family and we will provide you with that kind of service.” says Gina, the owner.
The original Bridal Suite of Bay Shore location was at 1 East Main Street. Ten years later, the business moved across the street to 4 East Main Street to expand, until a fire destroyed the building on October 24th, 2002.
“The fire put us to the test. We lost everything,” recalls Gina, 2nd generation owner, “yet we put our customer’s first… addressed every concern, answered every phone call and replaced every gown, including eleven gowns for weddings taking place that weekend.” Manufacturers produced, seamstresses sewed all night and management delivered gowns the day of the wedding. After that fire, one customer was quoted in Newsday as saying “They were amazing, I wish I had more daughters to marry off so I could give them more business…”
Bridal Suite moved to its current and largest location at 7 West Main Street in January of 2003.
Customers come back to Bridal Suite of Bay Shore. It is a business built on reputation. Women who came in as brides are now coming back as Mother of the Brides and prom girls have returned as brides.
Two generations and years of experience set the Bridal Suite of Bay Shore apart from other stores. They have coined the term the “Wedding Experts” and have proven that they really are time and time again.
When asked how it feels to be second generation, Gina says “I take a lot of pride in preserving our reputation. In today’s world, common courtesy falls by the wayside. It is my personal mission to make sure every customer feels special when they walk in and when they leave.”