A few weeks before your event, you will have the opportunity to meet with our alterations team. They are the most talented and capable bridal team in the industry. The fitters are artists ensuring the best possible fit to your body. With over 100 years of combined training and experience, Nancy, Rosa, Antoniette, Susana, Maria and Carole perform the magic necessary so that your gown is all ready for you to wear on the big day.
WHAT TO BRING
Shoes and a proper foundation are required in order to achieve the best fit possible. Keep in mind all body types are not the same and the same gown will fit different bodies differently. While one girl may need cups for a better fit, another may need a specific bra, and yet another might need nothing at all. For your convenience, we sell bra cups, full supporting strapless bras and Spanx.
WHAT TO EXPECT
The complete visit should take between :15 and :45 minutes depending on body type and gown style. Due to the intimacy of the space and the nature of the process, we recommend that brides bring a maximum of 2 people for the actual fitting. At least 2 fittings will be necessary for the purpose of pinning and and checking the work after sewing is completed. At times, brides may require additional fittings. We do what is necessary to achieve a proper fit. After we satisfy the proper fit, a pick up appointment is scheduled. Brides do not try on their dresses at this appointment. The dress will be pressed and prepared for the wedding day. Mother’s and Bridesmaids dresses are most often pressed and ready for pick up at the time of the 2nd alteration visit.
A note about Bustles: America has adapted the tradition of bustling the train so that it does not trail behind the entire day. Our seamstresses are experts at designing your bustle with buttons and loops, ties or a combination of both, in a way that best adheres to the pattern of your gown. Fabrics, length of train, height of bride, and style of gown synchronize with how the bustle is created. Bustling is not required and you can let us know if you prefer to opt out at the time of the fitting.
FREQUENTLY ASKED QUESTIONS
Alterations are required to alter or if you are picking up your dress and doing alterations elsewhere. We keep your gown in storage and require 24 hours to have it ready for you.
At least 45 days prior to the event date to avoid a quick service charge for brides and mothers of the bride and groom. Bridesmaids should schedule firtst fitings at least 30 days before the event date. We do offer a quick service fee for anyone requiring a close fitting due to personal circumstances. Just let us know when making your appointment and we will be happy to accommodate you.
Our alterations department is available Monday, Thursday, Friday and Saturdays. Keep in mind that optimum availability is on weekdays. We try and reserve Saturday appointments for our out of town customers. When you call us, we will do every thing we can to accommodate your schedule.
We respect the personal and legal rights of all of our brides and their attendants. Therefore, NO PHOTOS OR VIDEO ARE PERMITTED in the common space of our alterations studio. We will gladly diagram bustles for you and take the time to teach you how they have been designed to work.
A proper foundation is probably the most essential ingredient to determine the proper fit of your gown. It is vital that your bust to be lifted so that it aligns with the bust darts in the gown. This assures the best possible fit. If you need lift, this can only be achieved with the proper bra. This is not possible with cups. The purpose of cups is to provide a “filler” when your own bust does not fill the dart area in the dress. Occasionally, no bra or cups are needed. Occasionally, both are needed. We will gladly recommend the best garment for the best fit. If you choose to override this suggestion, it is entirely your option. However, some of the fit may be sacrificed as a result.
Brides: @ 30-45 Minutes
Mothers/Social Occasion: 15-30 minutes
Bridesmaids: 15 Minutes
Brides: Generally 2 and then a pick up. Bridal gown pickups do not include a try on. On the day you pick up your bridal gown you will not try on your gown. Your gown will be pressed and placed on a bust form and should no longer be handled until the wedding day. Fit of the gown will be approved at the final fitting. Anyone may pick the gown up at the final visit.
Bridesmaids, Social Occasion and Mom’s: Plan on 2 visits. Generally there is one fitting and a “try on and pick up”. In most cases, your gown will be pressed and ready to wear when you come the 2nd time. At that time you try on the gown to make sure you are happy with the fit.
A-Ok= you take it with you.
If you choose to have someone share in your alteration experience, we recommend bringing 1-2 people at the maximum. Your fitting appointment is intimately designed to adjust the fit of your gown according to your body and vision. Our seamstresses are professional artists and we want to support an environment that promotes their ability to do their best work, as well as a space for you to feel at ease. Keep in mind that there may be 2 or 3 other fittings taking place during your scheduled time, offering 1 fitter per client at a time.
We have a designated alterations department located on the 2nd floor, above our showroom. Stop and see the receptionist in the showroom to check in, and she will direct you.
We are unable to determine the cost it will be to alter your gown until the seamstress assesses the fit. As a consideration, we have presented you with an alterations cap for all alterations as indicated on your original agreement. This cap will be honored based on the measurements taken at the time of the order. If measurements have changed (for example in the case of pregnancy, surgery, etc) and unforeseen work needs to be completed as a result, we may not be able to honor the cap, also indicated on the original agreement. Our seamstresses are extremely skilled and will do everything in their realm to create a top quality alteration.
If you have not paid your balance in full, we do encourage you to make a payment toward your account at your 1st fitting. At this time, will gladly accept any payment of your choice. We need to allow 10 business days for a personal check and 3 business days for a credit card. We have a “cash only” policy if there is a remaining balance on the account on the day that you physically walk out the door with the merchandise.
We recommend taking your gown 2 weeks before the wear date given. In certain circumstances, our clients are unable to do this. As always, we will work to accommodate your specific needs.